Data Operations Intern - Payments
Instawork
- Managed daily NEFT payout operations for 1,500+ data collectors on an hourly pay model, ensuring timely processing and accurate execution of large-scale payment cycles.
- Conducted detailed payout validation, reconciliation, and exception tracking to minimize discrepancies, improve accuracy, and reduce payment-related disputes.
- Leveraged advanced Excel and spreadsheet-based automation to audit attendance, work logs, and payout records, enhancing efficiency, reliability, and process consistency.
- Worked cross-functionally with internal stakeholders to resolve payout issues, support escalations, and improve the overall collector payment experience.